When someone scans your pet’s tag, they’ll be directed to call our response center. You’ll receive a Text and an email notification with the scan details, and our team will handle the rest to safely reunite you with your pet.
When a finder scans your pet’s tag, they’ll receive instructions to call our response center. Our response team will handle all communications, ensuring your privacy while working to reunite you with your pet. Additionally, finders will have access to essential details about your pet’s medical conditions and any behavioral traits, such as anxiety, allergies, medications, or other special needs.
You’ll be notified immediately by Text and Email with the scan details. Our response center will handle all communication, ensuring your privacy while working to reunite you with your pet.
Absolutely! You can update your contact information at any time through your Pet ICEtag account to ensure you’re always reachable.
If the finder doesn’t share their location, you’ll still receive a text and an email notification with the scan details. Our response team will coordinate with the finder to gather more information and ensure a safe reunion.
Yes! A portion of every tag sale goes to support pet charities and rescues.
When you sign up for a Pet ICEtag Premium membership, you receive a high-quality tag as part of the service. This tag is essential for ensuring your pet can be identified quickly if they ever go missing. If your tag gets lost, damaged, or becomes unreadable for any reason, we’ve got you covered—Pet ICEtag will send you a replacement tag at no additional cost, including shipping. You don’t have to worry about hidden fees or extra charges—keeping your pet protected is our priority.